Privacy Policy
This Privacy Policy explains how Tension Hosting (TensionHost.com) collects, utilizes, manages, and discloses information gathered from users (each, a “User”) of the TensionHost.com website (“Site”). This policy applies to the Site and all products and services offered by Tension Hosting.
Information We Collect
Tension Hosting may collect personal identification information from Users through various means, including, but not limited to, when Users visit our Site, register on the Site, place an order, complete a form, subscribe to our newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for their name, email address, mailing address, and phone number. Users may, however, browse our Site anonymously. We will only collect personal identification information from Users if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, though it may prevent them from participating in certain Site-related activities, such as purchasing a product or service. Tension Hosting may also collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system, IP address, and the Internet service providers used, along with other similar information proved by Tawk.to.
Web Browser Cookies
Our Site may use “cookies” to enhance the User experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies or to alert them when cookies are being sent. If they do so, please note that some parts of the Site may not function properly.
Purposes of Collecting Information
Tension Hosting may collect and use Users' personal information for the following purposes:
- To personalize the User experience: We may use information in the aggregate to understand how our Users as a group utilize the services and resources provided on our Site using analytics provided from Tawk.to
- To improve customer service: Your information helps us respond more effectively to your customer service requests and support needs. This may but not be limited to Email address.
- To send emails: If Users purchase a service they will get emails about server installs billing updates and invoice reminders
- Data Deletion Requests: If a User no longer has an active service and wishes to have all their information deleted, they can request the removal of such data from our systems.
Protecting Your Information
Tension Hosting adopts appropriate data collection, storage, and processing practices, along with security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored. Sensitive and private data exchange between the Site and its Users occurs over SSL secured communication channels and is encrypted and protected with digital signatures.
Sharing Personal Information
Tension Hosting does not sell Users' personal identification information to others.
Changes to this Privacy Policy
Tension Hosting reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using our Site, you signify your acceptance of this policy and our terms of service. If you do not agree with this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Last updated: 01/06/2024